Contact BlaBlaCar
https://www.blablacar.co.uk/faq or https://www.blablacar.de/contact
How can I contact the driver?
Once you have selected a ride, you will be forwarded directly to the drivers profile.
Please click on "Send a message" button.
When should I be at the meeting place?
Please appear at the meeting point 5 minutes before departure and immediately inform the driver if you are late. Drivers usually wait for 10 minutes, provided they have been notified.
Can I bring luggage with me?
The luggage should correspond to the information in the travel offer. "Large" corresponds to a large travel suitcase (25 kg), "medium" is roughly equal to the maximum hand luggage size (10 kg) and small is a handbag or small backpack (5 kg).
How does payment work?
Payment can be made via credit card, PayPal or immediate transfer.
After selecting the desired reservation (trip and number of places), you will be redirected to the BlaBlaCar payment page.
How to cancel trips
An unexpected situation can always occur! Do you need to cancel your booking due to unforeseen circumstances?
Cancel your booking on the site, by going to your Dashboard and then clicking on "Bookings". The sooner you cancel, the better!
Stephi