Contact SBB
Service hotline: +41 (0) 900/300 300*
Contact form: http://www.sbb.ch/meta/kontakt.html
Frequently asked questions / FAQs: http://www.sbb.ch/en/travelcards-and-tickets/buying-options/mobile/faq.marketingurl_$$$en$$$faq.html
Railway information, strike and train delays: +41 166 **
* CHF 1.19 / min. from Swiss landline
** CHF 0.50 / call and minute
Ticket types
Long-distance ticket (Billet)
- Start and finish are on the ticket
- Specification of a specific connection/time
Short trips (Einzelbillet)
- No specification of start and finish
- Zones in which the ticket is valid are noted
- Start and end time of validity in which any number of trips can be carried out (between 1 and 3 hours, depending on the number of zones)
Day ticket (day ticket) for local transport
- No specification of start and finish
- Zones in which the ticket is valid are noted
- Validity of a certain day, until 5 a.m. of the following day
- Any number of trips can be made
An overview of the zones can be found here.
Jule